Australia’s TPG Telecom says customer died after failed emergency call due to outdated software

Australia’s TPG Telecom says customer died after failed emergency call due to outdated software

November 17, 2025 / Swedan Margen /


AUSTRALIA’S TPG Telecom said on Tuesday a customer died after failing to make emergency triple zero (”000”) calls on the company’s network from a Samsung device that was operating out-of-date software.

At the time of the attempted contact to the triple zero service, TPG’s mobile network was operational and no outages were occurring, it said in a statement. AFP

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Swedan Margen

I focus on highlighting the latest in business and entrepreneurship. I enjoy bringing fresh perspectives to the table and sharing stories that inspire growth and innovation.

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