Business
5 rules for customer interviews that actually lead to sales
Most early-stage founders are told to “talk to customers.” So you book interviews, ask thoughtful questions, take pages of notes, and…
Tag
customers
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What is customer discovery (and how to run your first 10 interviews)
You’ve probably felt it already. You have an idea that feels right, a few friends say it sounds interesting, and you keep tweaking a…
Business
Intel, AMD notify customers in China of lengthy waits for CPUs
The supply constraints have driven up prices for Intel’s server products in China by more than 10% Intel and AMD have notified Chinese…
Business
Amex projects upbeat 2026 profit on steady spending by affluent customers
It expects revenue to grow in the range of 9 to 10% – versus expectations of about 9% American Express (Amex) forecast annual profit…
Business
Stop Chasing Funding, Start Chasing Customers
There’s a lie many founders hear on day one: you need outside money to build a real business. You don’t. The first step isn’t a pitch…
Business
UOI bets on hybrid insurance model as customers seek both digital ease and human touch
It also offers specialised products that meet specific consumer needs, such as Singapore’s first dedicate cruise insurance Even as…
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Instacart is charging different prices to different customers in a dangerous AI experiment, report says
The grocery delivery service Instacart is using artificial intelligence to experiment with prices and charge some shoppers more than…
Business
OCBC customers unable to log into mobile banking app
OCBC customers are experiencing difficulties logging into the bank’s mobile application on Thursday (Nov 27). On outage tracking site…
Lifestyle
Scammed while travelling? OCBC rolls out free in-app calls for all customers
Bank says business and retail customers currently make over 8,000 calls to the bank each month while overseas OCBC said on Monday (Nov 24)…
News
White Teen Fatally Stabbed After Kicking Black Customer's Shopping Cart at Walmart
An 18-year-old was fatally stabbed afterpolice said he kicked the killer's shopping cart at a Walmart. The Chatham County Police…
Business
Microsoft cloud customers face widespread disruptions
MICROSOFT cloud customers experienced widespread service disruptions on Wednesday after the company said “inadvertent configuration…
Business
Australian airline Qantas says millions of customers' data leaked online
Qantas confirmed in July that hackers had targeted one of its customer contact centres Australian airline Qantas said on Sunday (Oct 12)…
Business
Australia sues IAG's unit for allegedly misleading thousands of customers
RACQ Insurance, a unit of Insurance Australia Group, misled thousands of customers with false premium comparison The Australian Securities…
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Attracting Quality Customers Requires Quality Content
I’ve noticed a disturbing trend in the entrepreneurial space that needs addressing. Too many “business gurus” are creating shallow content…
Celebrity
Luxury Western Boot Brands Find Clientele in Celebrities and More Wealthy Customers
It costs $28,000 for a pair of Miron Crosby cowboy boots and an astrological reading. This was one of the options listed as part of Neiman…
Business
PNC taps Coinbase to create crypto trading offering for bank customers
The banking industry has fiercely resisted accusations that it denies services based on ideological reasons Bank is working with…
Business
Starbucks opens free study rooms in China to lure back customers
Starbucks has launched free “study rooms” in some of its China outlets, the company’s latest initiative to help boost consumer traffic as…
Business
Huawei seeks AI chip customers in Middle East, South-east Asia
Huawei Technologies is trying to export small quantities of artificial intelligence (AI) chips to the Middle East and South-east Asia, an…
Business
Qantas confirms personal data of over a million customers leaked in breach
The breach represents Australia’s most high-profile cyberattack since telco giant Optus and health insurer Medibank were hit in 2022…
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Licensed digital token service providers to mainly serve Singapore-based customers: MAS
The bar for licensing is high and it will generally not issue one, the regulator notes Digital token service providers (DTSP) will not be…
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Digital token service providers to mainly serve Singapore-based customers: MAS
The bar for licensing is high and it will generally not issue one, the regulator notes Digital token service providers (DTSP) will not be…
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Digital token service providers need licence to solely serve overseas customers: MAS
Digital token service providers (DTSP) will need a licence to serve overseas customers only, said the Monetary Authority of Singapore…
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Adidas Says Cyber Attack Targeted Customers’ Personal Information, Credit Card Data Marked ‘Safe’ From Breach
Adidas is the latest retailer to fall victim to a cyberattack. The German sportswear brand said on Friday that an unauthorized external…
Business
DBS’ printing vendor hit by ransomware attack; bank says about 8,200 customers potentially affected
About 8,200 customers of DBS Bank – as well as those of the Bank of China’s Singapore branch – may have had their customer information…